1.Product Return Policy

Return Period:
- Customers can return products within 7 days from the date of receipt.
- Products must be in their original condition, unused, and with all original packaging and accessories.
Return Conditions:
- Customized or modified products cannot be returned.
- The customer is responsible for return shipping costs unless the return is due to a defect or error by the company.
Restocking Fees:
- A 10% restocking fee may apply if the reason for return is not related to product quality or a company error.
Return Process:
- Customers must contact customer service at [phone/email] to request a return.
- Refunds will be processed within 7 business days after the returned product is received and inspected.

2. Product Replacement Policy

Only defective products are eligible for replacement, provided the defect is reported within 3 days of receipt.
The company will cover shipping costs for replacement.

Accepted Payment Methods:
- Payments can be made via bank transfer, online payment, or credit/debit cards.
Payment Terms:
- Orders that are not paid within 48 hours will be automatically canceled.
Order Cancellation:
- Customers may cancel orders before shipping without charges. After shipping, the return policy will apply.

We are committed to protecting our customers’ personal information. Data is used solely for processing orders and improving the shopping experience.
Customer information will not be shared with third parties without prior consent.

Permitted Use:
- Products are intended for indoor or outdoor use as specified.
- Improper use may void any applicable warranties (if provided).
Liability Limits:
- The company is not responsible for damages caused by improper use or unauthorized modifications of the products.

For inquiries or feedback, please reach out to our customer support team through: